Covid-19 and how we are doing all we can to keep you safe 

At Harrogate Lifestyle Apartments, we have taken the necessary measures to ensure the safety of our Guests and Staff. We recommend reviewing official government guidance before your stay to better understand your responsibilities as a Guest and circumstances that you might need to consider during your visit. 

From 27th January 2022, in England, face coverings will not be required by law however, we encourage all Guests and visitors wear a face mask in the communal spaces of our building, unless exempt. Thank you 

Advice on NHS Test & Trace COVID-19 compliance checks in hotels and other guest accommodation 

Guests have a legal obligation to quarantine should you be required to do so. 
You may receive a compliance check during your stay if you are quarantining. 
Please click the button below for information for guests quarantining at our property. 
disinfect your hands on entry
The life you save may be my next customer please wear a mask
We’re Good to Go shows we have taken the required action to welcome our visitors in line with Government and Public Health England guidelines. 
 
safe travels world travel and tourism council
The SafeTravels Stamp was created for travellers to recognise destinations and businesses around the world which have adopted the SafeTravels health and hygiene global standardised protocols. 
If I need to cancel my booking due to coronavirus or travel restrictions, will I be refunded for my stay? 
We are adhering to the Government Guidance regarding safety measures for our Guests and staff and have been certified as "We're Good To Go" by Visit Britain so we hope you choose to continue with your plans to stay at Harrogate Lifestyle Apartments. 
Unless we are unable to operate and forced to close, we are open for business. 
Should you not be able to travel due to Government Restrictions (lockdown) then we will move your booking to a future date. 
We are unable to offer refunds for non-refundable deposits/bookings and the Policy at the time of booking will apply. 
Should you not be able to travel due to changes caused by coronavirus, this is out of our control and does not change our cancellation terms and conditions. 
If you are unsure, then we have a partially refundable option available. 
If you are unsure of your booking cancellation policy, for direct bookings please check our confirmation email or for bookings via online agents (Booking.com / Expedia / Hotels.com etc) please contact them directly. 
Our apartments in Harrogate town centre offer you a clean, safe, secure home from home for you to relax in and our team are working hard to do all we can to try keep you safe from covid-19. 
 
What you can expect during your stay: 
All linens sanitized in high-temperature wash 
Face masks being worn is desirable for guests in public areas 
Face masks are required for staff in public areas 
Floors marked for social distancing 
Hand sanitizer available to guests & staff 
Regularly sanitized high-traffic areas 
Staff required to regularly wash hands 
Contactless check-in 
Contactless check-out 
 
Where possible we leave adequate time between stays to ensure that each apartment has time to be cleaned to our high standards along with addressing the new sanitizing measures we have put in place, that specifically targets high touch points and carrying out carefully considered processes of handling and transporting linen and towels throughout the building, whilst wearing the appropriate PPE inside the apartments to protect staff and guests. 
 
In our entrance and communal areas we are applying disinfectants during routine cleaning and we have put up a hand sanitizing station in reception along with signs throughout the building reminding everyone to wear a mask and wash hands regularly whilst to respecting others in abiding to the social distancing rules. We operate a contact less check-in/out.  

Harrogate Lifestyle Apartments is the best choice for accommodation in Harrogate during the Coronavirus pandemic... 

Each apartment is self contained with a fully equipped kitchen.  
 
Harrogate Lifestyle Apartments are a great option when travelling, as you can check-in and out with no contact and come and go as you please, not having to rely on eating meals in a hotel restaurant. 
 
Cleaning is a top priority for us and we have put additional processes in places. 
 
Our apartments in Harrogate town centre offer you a clean, safe, secure home from home for you to relax in and our team are working hard to do all we can to try keep you safe from covid-19. 
Where possible we will be leaving adequate time between stays to ensure that each apartment has time to be cleaned to our high standards. Along with addressing the new sanitizing measures we have put in place that specifically targets high touch points and carrying out carefully considered processes of handling and transporting linen and towels throughout the building, whilst wearing the appropriate PPE inside the apartments to protect staff and guests. 
 
Enjoy the convenience of having an open plan living/dining area with a fully equipped kitchen for you to prepare and cook your own meals, should you choose not to dine out. 
 
There is plenty of storage space for food you bring/buy/have delivered when here and each apartment has a fridge/freezer and a washer/dryer. 
There is a secure in/out entry system and 24 hour recorded CCTV on site to ensure the safety of our guests whilst operating with minimal contact between staff and other guests.  
 
In our entrance and communal areas we are applying disinfectants during routine cleaning and we have put up signs reminding everyone in the building to wash hands regularly and to respect others by abiding to the social distancing advice outlined by the government. We have also placed a transparent screen at the front desk between reception staff and guests. 
 
We operate a self check-in/out key safe system with anti-bacterial station beside and we try to provide you with everything you could need in your apartment for a comfortable stay. 
 
Extensions to stays can be arranged subject to availability. Please give us as much notice as possible should you wish to extend your stay by contacting us directly via phone or email. 
Once you have booked your stay, your card will be charged and a confirmation email will be sent to you. If you do not receive a confirmation email, then your booking has not been successful and you must contact us. If you need any assistance checking rates and availability please contact us. 
safe travels world travel and tourism council
we're good to go
travellers' choice award tripadvisor 2020
Harrogate Lifestyle Apartments are a 2021 Travellers choice award winner by TripAdvisor
2019 certificate of excellence
2018 certificate of excellence
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